About Summit
The people accountable to you
Summit's executive team is hired by, and answerable to, a board of directors that members elect. Here is who runs the credit union day to day, and what they did before they got here.
The executive team
Six executives, an average of eleven years at Summit, and one shared performance measure: whether members are better off.
Denise Okonkwo — President and Chief Executive Officer
A former community development lender who joined Summit in 2009 as head of branches and has led the credit union since 2018, through the 2021 decision to open membership to everyone.
Marcus Feldstein — Chief Financial Officer
Spent fourteen years in bank treasury and asset-liability management before deciding he would rather price loans for members than for a shareholder report. Joined Summit in 2016.
Priya Raghunathan — Chief Lending Officer
Built her career in mortgage underwriting and small-dollar consumer credit, and is the reason Summit still reviews declined applications by hand before the answer goes out.
Tomás Alvarado — Chief Technology Officer
Came from a payments platform where he ran reliability engineering, and now spends most of his week on the least glamorous work in banking: uptime, fraud detection, and core system resilience.
Angela Boothe — Chief Member Experience Officer
Started as a part-time teller in a Summit branch in 2004, worked through every service role in the organization, and now owns everything a member touches from the app to the drive-through.
Ruth Castellanos — Chief Risk Officer
A former NCUA examiner who has seen how credit unions fail and structures Summit's capital, credit, and compliance programs so that this one does not.
How we lead
No shareholders to please
Executive compensation at Summit is reviewed annually by the board's volunteer compensation committee against credit unions of similar size, and it is disclosed in the annual report. There is no stock, because there is no stock to give.
The practical effect shows up in decisions. When overdraft fee income fell after we capped fees at one per day, no one had to defend the revenue line to an analyst. We only had to be able to explain it to members at the annual meeting.
How Summit is governed
Three layers, and members sit at the top of all of them.
Members elect the board
One member, one vote, no matter the size of the balance. Ballots go out each spring ahead of the annual meeting.
The board sets direction
Nine unpaid volunteer directors approve strategy, capital plans, and policy, and hire and evaluate the chief executive.
Executives run the day
The six leaders above manage 1,340 employees across 42 branches and report progress to the board every month.
Common questions
Who chooses the chief executive?
The board of directors hires, evaluates, and if necessary replaces the CEO. Because members elect the board, the chain of accountability runs back to the membership.
Is executive pay disclosed?
Yes. Aggregate executive compensation appears in the annual report and is discussed at the annual meeting, where any member may ask about it directly.
Can I contact an executive?
Write to the office of the president through any branch or the secure message center. Complaints that reach the executive office get a named owner and a response within five business days.
How large is the staff?
Summit employs about 1,340 people across 42 branches, a contact center, and support functions. Roughly one in four started in a branch teller or member service role.
Does Summit have outside investors?
No. A federal credit union has no stock and no outside owners. Capital is built from retained earnings, which is why we hold reserves well above the regulatory well-capitalized threshold.
Rates current as of July 2026 and subject to change. Membership eligibility required. This is a demonstration website; rates, products, and figures shown are illustrative only.
Come work with this team
Summit hires across lending, technology, risk, and member service, and promotes from within more often than not.